Privacy Policy
Effective Date: March 28, 2026
Top 1% AI ("we," "us," or "our") operates the website top1percentai.com and provides AI visibility auditing, AI efficiency consulting, and visibility score assessment services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
1. Information We Collect
1.1 Information You Provide Directly
We collect information that you voluntarily provide to us when you use our services, including:
- Business Information: Business name, website URL, industry, and company size
- Contact Information: Email address and phone number (optional)
- Assessment Data: Information you submit through our Visibility Score assessment forms
- Communications: Content of emails, messages, or other correspondence you send to us
- Consultation Data: Information shared during AI efficiency consulting engagements
1.2 Information Collected Automatically
When you access our website, we may automatically collect certain information, including:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on pages, click patterns, and referring URLs
- Location Data: Approximate geographic location derived from your IP address
- Performance Data: Page load times, errors encountered, and interaction metrics
1.3 Information from Third-Party Sources
We may receive information about you from third-party sources, including:
- Publicly available business data used to enhance our visibility assessments
- Analytics providers that help us understand website usage patterns
- Referral partners who direct you to our services
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our AI visibility auditing and consulting services
- To generate and deliver your Visibility Score assessments
- To communicate with you about our services, updates, and promotional offers
- To respond to your inquiries and provide customer support
- To analyze usage trends and optimize our website experience
- To detect, prevent, and address fraud, abuse, or technical issues
- To comply with legal obligations and enforce our terms of service
GDPR Legal Basis for Processing
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your information depends on the data concerned and the context in which we collect it:
| Purpose | Legal Basis |
|---|---|
| Providing our services and assessments | Performance of a contract |
| Responding to inquiries and support | Legitimate interest |
| Sending marketing communications | Consent |
| Analytics and website optimization | Legitimate interest |
| Fraud prevention and security | Legitimate interest |
| Legal compliance | Legal obligation |
3. How We Share Your Information
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and security. These providers are contractually obligated to protect your information and may only use it for the purposes we specify.
3.1.1 Sub-Processors
The following sub-processors currently have access to personal data in order to provide our services:
| Sub-Processor | Purpose | Data Processed | Location |
|---|---|---|---|
| Cloudflare, Inc. | CDN, DDoS protection, and security | IP address, request headers, usage data | United States / Global Edge |
| Stripe, Inc. (future) | Payment processing | Name, email, payment information | United States |
We will update this table as new sub-processors are added. Material changes to our sub-processor list will be communicated via email or a notice on our website.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). We may also disclose your information to protect our rights, privacy, safety, or property, or that of our users or the public.
3.3 Business Transfers
If Top 1% AI is involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
3.4 Aggregate and De-Identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you. This data may be used for industry research, analytics, marketing, or other business purposes.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
| Data Type | Retention Period |
|---|---|
| Contact information (email, phone) | Duration of relationship + 2 years |
| Business information (name, URL, industry) | Duration of relationship + 2 years |
| Visibility Score assessment data | 3 years from date of assessment |
| Consultation records | 5 years from date of engagement |
| Server logs (IP, usage data) | 90 days |
| Analytics data | 26 months (aggregated) |
| Marketing consent records | Duration of consent + 3 years |
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: All data transmitted between your browser and our servers is encrypted using TLS 1.2 or higher
- Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis
- Infrastructure Security: Our website is protected by Cloudflare's enterprise-grade security, including DDoS mitigation and Web Application Firewall (WAF)
- Regular Audits: We conduct periodic reviews of our data collection, storage, and processing practices
- Incident Response: We maintain procedures for detecting, reporting, and responding to data breaches in accordance with applicable regulations
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Rights for All Users
Regardless of your location, you have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete personal information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Opt-Out: Unsubscribe from marketing emails at any time using the link in each email or by contacting us
- Objection: Object to the processing of your personal information in certain circumstances
To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.
6.2 California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes, and the categories of third parties with whom we share it
- Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions
- Right to Correct: You may request correction of inaccurate personal information
- Right to Opt-Out of Sale/Sharing: We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights
To submit a verifiable consumer request, email [email protected] with the subject line "CCPA Request."
6.3 European Economic Area Residents (GDPR)
If you are located in the EEA, you have additional rights under the General Data Protection Regulation:
- Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format
- Right to Restriction: Request restriction of processing in certain circumstances
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Right to Lodge a Complaint: File a complaint with your local data protection authority
To exercise your GDPR rights, contact our Data Protection Officer at [email protected].
7. Cookies and Tracking Technologies
7.1 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for website functionality, security, and theme preference storage | Session / Persistent |
| Performance & Analytics | Help us understand how visitors interact with our website to improve user experience | Up to 26 months |
| Functional | Remember your preferences and settings (e.g., theme selection) | Up to 1 year |
7.2 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit your browser's help documentation.
7.3 Do Not Track
Our website currently does not respond to "Do Not Track" (DNT) browser signals. However, we respect your privacy preferences and provide the opt-out mechanisms described in Section 6 of this policy. We will update this policy if we adopt a DNT standard in the future.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child under 16, please contact us at [email protected].
9. International Data Transfers
Top 1% AI is based in Frisco, Texas, United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
For transfers from the EEA, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, or other legally recognized transfer mechanisms, to ensure an adequate level of data protection.
10. Third-Party Links
Our website may contain links to third-party websites, services, or resources that are not owned or controlled by Top 1% AI. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to information collected by Top 1% AI.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Post the updated policy on this page with a revised "Effective Date"
- Notify registered users via email at least 30 days before the changes take effect
- Provide a summary of material changes at the top of the updated policy
Your continued use of our services after the updated policy becomes effective constitutes your acceptance of the revised Privacy Policy.
12. Data Protection Officer
Top 1% AI has designated a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy and applicable data protection laws. You may contact our DPO at:
- Name: Mark Lynd
- Email: [email protected]
- Address: Frisco, Texas, United States
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- General Inquiries: [email protected]
- Website: top1percentai.com
- Location: Frisco, Texas, United States